For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. We are looking for a Retail Banker to … In addition, knowing your customer base well will ensure that you'll reach your sales goal at the end of the month. They must clearly and effectively explain the benefits of merchandise. Main Job Tasks, Duties and Responsibilities. Your safety responsibilities as a worker As a worker, you must take reasonable care of yourself and not do anything that would affect the health and safety of others at work. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. In specialty retail shops, employees may be very involved in the customer education process and provide education on how to get the most out of one's purchase. It is important that you: The responsibilities of this retail job include preventing loss, tracking and maintaining inventory, implementing procedures to control costs, controlling the ebb and flow of inventory, creating reports as it relates to defects, demand, and quantity, and ensuring received products are accurate and up to … Retail workers need to focus on detail, whether it is making sure a customer receives the exact change, keeping items in the store fully stocked, or making sure that the products are properly displayed. In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays. This applies to all workers, whether they have a disability or not. Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. Retail sales workers help customers find products they want and process customers’ payments. Although online sales are expected to continue to increase, brick-and-mortar retail stores are also expected to increase their emphasis on customer service as a way to compete with online sellers. Retail sales workers should also possess the following specific qualities: Customer-service skills. In large stores, training programs are more formal and usually conducted over several days. Personality Test (Myers & Briggs' 16 Types), Securities, Commodities, or Financial Services Sales Agent, Sales Representative, Wholesale and Manufacturing, Automotive parts, accessories, and tire stores, Building material and garden equipment and supplies dealers, Sporting goods, hobby, musical instrument, and book stores, Greet customers and offer them assistance, Recommend merchandise based on customers’ wants and needs, Explain the use and benefit of merchandise to customers, Show how merchandise works, if applicable, Add up customers’ total purchases and accept payment, Inform customers about current sales, promotions, and policies about payments and exchanges. According to the U.S. Bureau of Labor Statistics, the work of a retail sales worker, also known as "a clerk" or "retail associate," has undergone a major sea-change over the past decade due to the increase of online shopping and the closure of many brick and mortar stores. Who is the author? Post now on job boards. Holland Code: R-C-E For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties. These positions often require workers with extensive knowledge of the product and excellent sales skills. I think I have found an error or inaccurate information on this page. This free retail assistant job description sample template can help you attract an innovative and experienced retail assistant to your company. Also Food Preparation Worker Jobs. Stores create product displays to increase sales of certain products or make customers aware of promotional offers. Retail salespersons will be needed in stores to help customers and to complete sales. Because the end-of-year holiday season is often the busiest time for retail stores, many employers limit retail sales workers’ use of vacation time between November and the beginning of January. Copyright © 2020, Truity. In some cases, in-store displays are commissioned and designed by suppliers. A retailer performs the dual functions of buying and assembling of goods. Retail sales managers supervise the day-to-day operations of a retail business, as well as hire, train and schedule staff, provide customer service … Competition from online sales will lead to employment declines in brick-and-mortar retail stores. Here are five important responsibilities of a team leader: They may operate scanning systems or enter purchase details manually on a cash register. You must take care of yourself and others and cooperate with your employer in matters of health and safety. Retail workers with merchandising skills prepare the displays and ensure that they remain in good condition throughout the promotional period. The increase in online sales is expected to continue over the next decade, limiting growth in the number of physical retail stores and reducing demand for retail sales workers. Depending on the type of product they are selling, employees may be given additional specialized training. Most retail sales work is performed in clean, well-lit stores. They also may help customers pack their products, depending on the type of purchase. Checkout staff process cash payments as well as debit or credit card transactions. Workers often stand for long periods and may need permission from a supervisor to leave the sales floor. This information is taken directly from the Occupational Outlook Handbook published by the US Bureau of Labor Statistics. Truity periodically updates our site with information from the BLS database. Likewise, those who sell auto parts may be instructed on the technical functions of various parts, in addition to sales technique. 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